Shipping Policy

Effective Date: 8 Jun 2026
Shipping Regions: United Kingdom & United States
Currency: All prices are listed in United States Dollars (USD $)

🏢 Shipping Origin

All orders are fulfilled and shipped from our UK location:

Buzebook
19 Vandyke Cross
Eltham, London, SE9 6DE
United Kingdom

🚛 Shipping Carriers

We work with trusted courier partners to ensure reliable and secure delivery:

United Kingdom

  • Royal Mail

  • Evri

  • DPD

United States

  • USPS

  • UPS

  • FedEx

  • International tracked courier partners

All orders include tracking information.

⏱️ Order Processing Time

  • Orders are processed within 1 business day (Monday to Friday)

  • Orders placed after 2:00 PM (UK time) are processed the next business day

  • Once your order is dispatched, you will receive a shipping confirmation email with tracking details

💰 Shipping Costs

  • Free standard shipping on all orders in the United Kingdom and United States

  • All prices displayed on our website are final

  • Any applicable taxes, duties, or import charges are the responsibility of the customer unless otherwise stated at checkout

📦 Estimated Delivery Time

United Kingdom

  • Standard Delivery: 2–5 business days

United States

  • Standard Delivery: 5–10 business days

Delivery times may vary during weekends, public holidays, peak periods, weather disruptions, or customs processing.

🔍 Tracking Your Order

  • Tracking details are sent via email after dispatch

  • Tracking updates may take up to 24 hours to become active

For assistance, contact: contact@buzebook.com

❌ Order Cancellations & Address Changes

  • Orders can be cancelled within 24 hours of purchase

  • After processing or dispatch, cancellations may not be possible

  • Address changes cannot be guaranteed once an order has been shipped

📦 Damaged or Lost Items

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery

  • Include your order number and supporting photos (if applicable)

  • We will review the issue and provide an appropriate resolution, including a replacement or refund where applicable

🔁 Returns & Exchanges

Please refer to our Refund & Return Policy for full details.

📍 Contact Information

Buzebook
19 Vandyke Cross
Eltham, London, SE9 6DE
United Kingdom

📧 contact@buzebook.com
📞 +44 7392 847 615

Working Hours:
Monday – Friday, 9:00 AM – 6:00 PM (UK time)