FAQs

* How will I receive my product after purchase?

Once your purchase is complete, you will receive a download link via email. All products are delivered instantly in digital format (PDF or other relevant formats).

* Do I need special software or hardware to read eBooks?

You only need your PC, laptop, or handheld device and the free Reader software. We offer eBooks in three different formats: PDF download, EPUB download, and Online Reader.  Our Online Reader requires no software other than an internet browser.

* Can I download eBooks on to my handheld device?

In most cases, yes. However, this depends on which operating system your handheld device is running, as different eBook formats are compatible with other operating systems.

* Are your products compatible with my device?

Yes! Our digital products are in universally compatible PDF format, which can be opened on most devices, including Windows, macOS, Android, iOS, and Kindle readers that support PDFs.

* How do I access my download link if I haven’t received it?

Please check your spam or junk folder. If you still don’t see the email, contact us at contact@buzebook.com, and we’ll be happy to resend the download link.

* Will my ebook always be available once I have purchased it?

Yes, once you have purchased the ebook it is yours. The title is stored on your eBooks.com account; you can access it anytime by logging in with your username and password. Most formats allow you to download the title as many times as you like however, we do put a limit on the downloads to prevent abuse of the system. If you need to download your ebook again and you are receiving an error message indicating that you have used all of your licenses, please contact our support team who will be happy to reset this license for you.

* Can I share my purchased products with others?

No, each product you purchase is licensed for your personal use only. Sharing the content is not permitted under our terms of service.

* Do you offer discounts for bulk purchases?

Yes! If you’re looking to purchase multiple items, contact us for information on bulk discounts.

* Can I use these materials for teaching purposes?

Absolutely! Our eTextbooks and test banks are excellent resources for educators and students alike. However, please note that they are intended for personal and educational use only.

* What are the benefits of reading ebooks?

• In most cases, ebooks are cheaper than paper books.
• Instantly available worldwide – just download the ebook instead of waiting for “snail mail” or local release.
• Full Text Search available – Search our entire database of ebooks for a specific phrase or keyword.
• Convenient – imagine loading several novels and a few magazines onto a portable reading device before you go on holiday.
• Quick to download – the average novel takes only 2-4 minutes.
• You can build a whole library of digital books.
• Users can do research and create or organize content.
• ebook reading software is free and easy to download from the internet.

* What is your refund policy?

Due to the nature of digital products, we generally do not offer refunds once a product has been downloaded. If you encounter any issues with the files, please contact us, and we’ll resolve the matter promptly.

* Can I download books I bought previously onto my iPhone, iPad, or iPod Touch using your reader software?

Yes, you can import or download all previously purchased books onto your Apple device using Ebook Reader if the books are available in EPUB or PDF format and are DRM-free.

* What tax do I pay?

If your government requires us to do so, we will add applicable sales tax to your purchase price. The tax might be called Sales Tax, GST, or VAT, depending on your country. Tax is normally included in the price of the ebook, or it will be calculated at checkout. (Or it will be left off in cases where ebooks are exempt from tax.)

As we need to comply with the tax systems of multiple countries it can get a bit complicated, but we have tried to display exactly what tax you have to pay in the simplest and most transparent fashion.

Simply put, if sales tax is applicable, it will be clearly shown at checkout.

* Why does my ebook have fewer pages than advertised?

It is quite common for the page count of your ebook to be less than the number listed on the book’s product page. For instance, the product page might say 384 pages, but the PDF is 324 pages and the EPUB is 183!

We are not trying to be intentionally disingenuous and want to avoid any disappointment you might feel if this happens to you with your ebook purchase, so below are the reasons why this could be the case.

Firstly, we will address the huge difference in pages between the PDF and the EPUB. EPUB is designed for reflowable content. This means there aren’t any fixed page numbers, the content is reworked to best fit the device it is being viewed on. What may appear as 183 pages on one device might show up as 269 pages on a different device, depending on how the layout is resized to work with that specific device.

Having covered the EPUB discrepancy, it then raises the question “Well the PDF is meant to be an exact page-for-page copy of the printed book, why would that ever be different?”

The most common reason is that sometimes the publisher will include the acknowledgments, prelims, or table of contents in the page count, even though they are not strictly in the page count (they are normally numbered using roman numerals). This inflates the number of pages and gives an inaccurate page count.

Also, when preparing a printed paper book the publisher needs to make the page count divisible by 4 for the printer. So blank pages will be added to pad the book out in order to create the right page count. However, for ebook PDFs, these pages are not needed and can be removed (although not all publishers remove them).

Finally, sometimes the page count that the publisher gives us is just plain wrong. Often publishers will record the page count for a book when they receive the manuscript from the author. After editing and typesetting and the rest of the production process, the finished page count can be quite different. However, the publisher may forget to update the page count on their system, meaning we get sent incorrect data.

To sum up: No matter what page count your ebook displays, you are still receiving the same amount of words. There is still the same amount of content and nothing is being lost in the transition from printed book to ebook, regardless of format.